All iPads distributed to new students as part of the Smart Campus Initiative contain the "This iPad is supervised and managed by the University of Kentucky" message.
When a student graduates or purchases the iPad, the University no longer manages the iPad. The new owner will receive a notification that the device management has been removed, and the message will remain visible until the device gets reset.
When will this change take place?
The MDM software will be removed from your device after graduating or purchasing your device from the University of Kentucky.
What do I need to do?
During this time, your iPad needs to remain powered on, connected to Wi-Fi, and charging until the removal process is complete.
It's important to know that the process of removing the management software requires the iPad to be reset back to factory state.
After the reset is complete, setup the iPad as new. Do not restore from a complete backup as this will reinstall the MDM profile.
You can find step-by-step instructions in How do I remove the Smart Campus iPad management notice?from the Tech Help Center.
What if I need help?
If you have followed the instructions and still get a management notice, submit a request for removal via the Technical Assistance Request Form. A staff member will be in touch within 2-3 business days.